Returns & Exchanges
At Oner Active, we want you to feel confident and empowered in your activewear. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery, provided they are in original condition with tags attached.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unwashed and unworn items back into their original packaging, ensuring all hangtags remain intact to qualify for a refund.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed once our warehouse verifies the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing